Nature Makers® Privacy Policy

Nature Makers® Ltd, Faye Smith t/a Nature Makers® and/or the individual Franchisees operating Nature Makers® Business under Franchise Agreement are, hereafter referred to as ‘we’, ‘our’ and/or ‘us’. This privacy policy will explain how we use the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us​

What data do we collect?

Our Company collects the following data:

  • Personal identification information which include: Your name, email address, phone number, address.

  • Information about your children that will assist us in tailoring our service to your requirements such as age and name but not limited to these datas.

 

How do we collect your data?

We collect data and process data when you:

  • Complete the Registration Form at an event/class and/or on our Booking System currently Book That In,

  • Register online or place an order for any of our products or services.

  • Contact us via email, online form or Telephone,

  • Sign up to our email subscription service either online or at an event/class.

  • Voluntarily complete a customer survey or provide feedback via email.

  • Download our Franchise Prospectus.

 

How will we use your data?

 

Our Company collects your data so that we can:

  • Process your booking/order and manage your account.

  • Email you with special offers on other products and services that we think you might like and news that is relevant to you.

 

We will never share your details with external parties unless written agreement is given by you first, except in the case of UK Government requirements for sharing your name, email/phone number for Track and Trace purposed. These will be given to the UK Government upon request.

 

How do we store your data?

Our Company securely stores your data on our Booking System, which you have access to at any time to manage your details and account. We may store details on a password protected cloud CRM system and database and on our subscription list partner Wix.com and/or local subscription lists created by individual Franchisees all of which require security protection for accessing.

 

Our Company will keep your email address on our subscription list until you request to remove it.

Registration/Booking form details will be stored on our Booking System, currently Book That In. When you book with us you are creating the data on your account and then sharing it with us. Because of this you can log in to your account at any time by going to https://www.bookthatin.com/  and you can update or delete the data being shared with us.

Our Company may also keep your Registration/Booking form on our local cloud based system and/or Email server. If we do then we will keep it securely stored through password protection for 7 years from the last date of you using our Services. After 7 years all Registration/Booking forms requiring being removed from our system shall be removed at an annual review to take place some time within the next year from the end of that 7th year, therefore Registration/Booking forms will be kept on our system for no longer than 7 years and 364 days. This does not apply for those Registration/Booking forms where photographic consent has been given and photographs of that person or child has been used for marketing purposes. In this case after 7 years, from the last date of the photograph being used by Nature Makers® for publicity purposes, that Registration/Booking form will be removed from our system at an annual review to take place some time within the next year from the end of that 7th year, therefore Registration/Booking forms will be kept on our system for no longer than 7 years and 364 days from the last date of photographic usage.

Marketing

We would like to send you information about products and services of ours that we think you might like, as well news and event information that may be of interest to you. We may also send you details of our Franchise opportunities when they become available.

 

If you have completed one of these actions then you have agreed to receive marketing communications and we will add you to our mailing list however, you can opt out at a later date:

* Completing a Registration form,

* Downloading our Franchise Prospectus,

* Completing one of our forms e.g. contact form online.

* Requesting to be on our mailing list

* Ordering through our webshop.

You have the right at any time to stop us from contacting you for marketing purposes.

 

If you no longer wish to be contacted for marketing purposes, please email: faye@nature-makers.co.uk with the Subject: Remove from Database or select to Unsubscribe when receiving a mail powered by Wix.

 

What are your data protection rights?

Under the current data protection laws please note that you have the following rights:

* The right to access – the right to request from us copies of your personal data. 

* The right to rectification – the right to request that we correct any information that you believe is not correct or add to information that is missing.

* The right to erasure –the right to request that we erase your personal data.

* The right to restrict processing – the right to request that we limit the use of your personal data.

* The right to object to processing – the right to object to us processing your personal data.

* The right to data portability –the right to request that we should transfer the data that we have collected on you to another organisation, company or directly to you, under certain conditions. This may incur a small fee for completing this request.

 

If you make a request, we will respond to you within one month. If you would like to exercise any of these rights, please contact us at our email: faye@nature-makers.co.uk

 

Privacy policies of other websites

Our privacy policy applies only to our website, so if you click on a link to an external website, then they will have their own privacy policy and are not affiliated with ours in any way. Nature Makers® will not be liable for any issues caused by Third Party websites which are linked to our website.

 

Changes to our privacy policy

 

Our Privacy Policy is regularly reviewed and updated. This privacy policy was last updated on 23rd July 2020.

 

How to contact us

 

If you have any questions about our privacy policy, the data that we hold on file about you, or you would like to exercise one of your rights under GDPR, then please contact us via email: faye@nature-makers.co.uk

©2019-2020 by Nature Makers® Ltd.

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